{"id":3813,"date":"2023-03-08T16:37:08","date_gmt":"2023-03-09T00:37:08","guid":{"rendered":"https:\/\/heyadvertising.com\/?p=3813"},"modified":"2023-04-25T00:27:03","modified_gmt":"2023-04-25T07:27:03","slug":"social-media-research","status":"publish","type":"post","link":"https:\/\/heyadvertising.com\/hey-news\/social-media-research\/","title":{"rendered":"The Not-So-Subtle Influence of Social Media Marketing (2023)"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<p style=\"text-align: left; font-size: 24px; line-height: 38px;\"><strong>The Not-So-Subtle Influence of Social Media Marketing (2023)<\/strong><\/p>\n<h3><i><span style=\"font-weight: 400;\">Researchers explore the impact of social media marketing on consumer intentions\u2014here are the implications for your brand\u2019s SMM strategy.<\/span><\/i><\/h3>\n<p>[\/vc_column_text]<div class=\"single_image wpb_content_element align-left    \" data-animation=\"none\" data-delay=\"0\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2.jpg\" class=\"attachment-full\" alt=\"Social Media Icons\" title=\"Social Media Icons\" srcset=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2.jpg 1920w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2-300x169.jpg 300w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2-1024x576.jpg 1024w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2-768x432.jpg 768w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2-1536x864.jpg 1536w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/SocialMedia1-2-1000x563.jpg 1000w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>[\/vc_column_inner][\/vc_row_inner][vc_column_text]<span style=\"font-weight: 400;\">By 2025, more than half of the earth&#8217;s population is expected to engage in one or more social media platforms. This is excellent news for brands who have long known that social media has an outsized influence on customer behavior.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To better understand how social media affects consumers, a team of marketing researchers conducted a 2022 study to explore<\/span><a href=\"https:\/\/www.frontiersin.org\/articles\/10.3389\/fpsyg.2021.808525\/full\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">how individual social media marketing activities (SMMAs) influence consumer intentions.\u00a0<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The results are nothing short of astounding. Let&#8217;s put it this way: if you&#8217;ve ever thought about putting more of your ad spend towards building your brand on social media, this study proves it&#8217;s well worth the investment. <\/span>[\/vc_column_text][vc_column_text]<\/p>\n<h2><b>Methodology For &#8220;Role of Social Media Marketing in Influencing Customer Intentions&#8221;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The study aimed to explore the relationships between social identification, purchasing intent, and overall consumer satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using an online community in Pakistan, the researchers elicited questionnaire responses from<\/span><span style=\"font-weight: 400;\"> Facebook and Instagram<\/span><span style=\"font-weight: 400;\"> users. They received 353 completed questionnaires, which were all used in the final analysis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The questionnaires asked respondents to rate 31 items on a Likert scale, where 1=strongly disagree, 3=neutral, and 5=strongly agree. These items included statements such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I intend to buy using social media in the near future.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Using social media for shopping is fun.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Brands&#8217; pages on social media offer customized information search.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I would like to pass along information on the brand, product, or services from social media to my friends.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I see myself as part of the social media community.<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Based on participants&#8217; responses, researchers were able to create models that demonstrate the relationships between each of the following variables:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Social media marketing activities (SMMAs)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Social identification<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Satisfaction<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Continuance intention<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Participate intention<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Purchase intention<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2><b>The Results: 4 Social Media Marketing Research Takeaways\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You&#8217;ve undoubtedly seen the proliferation of brand accounts and, more recently, user-generated brand content on social media. And it&#8217;s no wonder\u2014social media goes way deeper than brand awareness. It affects how users see themselves and more importantly, how they see themselves in relation to their favorite brands.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The study drew four crucial conclusions about the influence of social media marketing on influencing user intent:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media marketing significantly impacts users&#8217; <\/span><b>social identification.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social identification correlates with <\/span><b>participation on social media.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social identification correlates with <\/span><b>purchasing decisions and continuance intention.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social identification influences users&#8217; <\/span><b>satisfaction with your brand.<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">In other words, SMMAs significantly affect social identification, which ultimately influences purchase decisions, participation decisions, and overall satisfaction.\u00a0<\/span>[\/vc_column_text][vc_column_text]<\/p>\n<h3><b>What is social identification?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Like brands, consumers hope to project an image of their best selves to their community. Many brands have figured out how to use this natural desire to cultivate an image and signal community membership to create content that helps users in the process\u2014often with a special product to help them along the way. We call this alignment with a brand&#8217;s identity &#8220;social identification.&#8221;<\/span><\/p>\n<h3><b>How does social identification work on social media?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You can probably think of a dozen instances of the social identification phenomenon in branding. It&#8217;s the reason people wear apparel repping their favorite hometown sports teams or slap bumper stickers touting their political affiliations\u2014consumers use brands and affiliations as a means to define themselves.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s how friendly rivalries emerged between Android vs. Apple, Kraft vs. Velveeta, or Coca-Cola vs. Pepsi, culminating in life-long and sometimes passionate allegiances to one brand or the other.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If I identify as an &#8220;Apple&#8221; person (I do) and see a post affirming my creative nature (a personal point of pride), I feel empowered and emboldened to create (all while using my Macbook Pro as the canvas, of course). Of course, it&#8217;s no wonder I feel this way\u2014<\/span><a href=\"https:\/\/www.medicalnewstoday.com\/articles\/314376\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Apple users skew predominantly female with a higher interest in social status than Android users<\/span><\/a><span style=\"font-weight: 400;\">, so everything checks out.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_3821\" style=\"width: 318px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-3821\" class=\"wp-image-3821\" src=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/File-176x300.jpg\" alt=\"Social Media Post From Apple\" width=\"308\" height=\"525\" srcset=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/File-176x300.jpg 176w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/File-899x1536.jpg 899w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2023\/03\/File.jpg 1170w\" sizes=\"(max-width: 308px) 100vw, 308px\" \/><p id=\"caption-attachment-3821\" class=\"wp-caption-text\">Social Media Post From Apple<\/p><\/div>\n<p><span style=\"font-weight: 400;\"><br \/>\nSocial media marketing, then, should be about helping users find social identification through your brand. If you can align your image with that of your followers, your social media marketing strategy suddenly has a leg up on engagement, sales, and brand satisfaction.<\/span><\/p>\n<h3><b>How can brands foster social identification with their brand?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If a company can successfully help users identify with a particular brand community, they&#8217;ll foster strong relationships between the consumers and the brand. Nurturing such strong social identification starts with understanding your community&#8217;s values and preferences.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you know what matters to your followers, you can craft social media posts that convey a sense of inclusion and connectedness\u2014that&#8217;s social identification in action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, members of your brand community should be given space to explain the guiding factors behind choosing your brand over that of competitors. From organic discussions and sharing of this knowledge, users get an opportunity to understand why they like a particular brand, thus enhancing brand loyalty and community cohesion.<\/span><\/p>\n<h3><b>Here are some other key tips for making the most of this study:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Know your audience best. Not just their demographic info, but their deepest desires, their fears\u2014don&#8217;t stop at who they are, but dig deeper into who they&#8217;re trying to become.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encourage participation whenever possible. Inspire customers to follow you on social media, comment on posts, and share your content whenever possible.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engage with your customers. Liking comments, replying to tweets and DMs, and resharing customers&#8217; content helps create a sense of community.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take advantage of existing communities. Participate in online spaces that parallel your brand, such as local groups and industry- or interest-specific forums.\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2><b>Ready To Supercharge Your Brand&#8217;s Social Media Marketing Strategy?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In the digital age, social media marketing is no longer just about brand awareness\u2014it&#8217;s about building a community and creating meaningful customer experiences. By fostering positive social spaces in which they can engage with your brand and each other, you can generate the kind of customer loyalty and satisfaction that will carry your business to new heights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But creating a thriving community around your brand takes marketing expertise\u2014enter Hey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hey is a digital ad agency that helps brands thrive across platforms. Our social media marketing experts use the power of creativity to forge meaningful connections between you and your customers.<\/span><a href=\"https:\/\/heyadvertising.com\/contact\/\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/a><\/p>\n<p><a href=\"https:\/\/heyadvertising.com\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Contact us today<\/span><\/a><span style=\"font-weight: 400;\"> to talk about how we can help you build a social media presence that does your marketing work for you.<\/span>[\/vc_column_text]<div class=\"newdivider align-center\" style=\"border-bottom-style: solid; border-color: #999999; border-bottom-width: 1px; margin-top: 0; margin-bottom: 0; width: 100%; \"><\/div><div class=\"clear\"><\/div><div class=\"spacer\" style=\"height: 40px;\"><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"font-size: 18px!important; margin-bottom: 0!important;\"><strong><img decoding=\"async\" class=\"size-full wp-image-3596 alignleft\" src=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2018\/02\/chris.jpeg\" alt=\"Chris Lloyd\" width=\"100\" height=\"100\" srcset=\"https:\/\/heyadvertising.com\/wp-content\/uploads\/2018\/02\/chris.jpeg 100w, https:\/\/heyadvertising.com\/wp-content\/uploads\/2018\/02\/chris-80x80.jpeg 80w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>Chris Lloyd<\/strong><\/h3>\n<p style=\"font-size: 13px!important;\">Managing Partner<a href=\"https:\/\/www.linkedin.com\/in\/jchrislloyd\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" class=\"alignnone\" style=\"width: 21px!important;\" src=\"https:\/\/heyadvertising.com\/wp-content\/themes\/unicon-child\/images\/linkedin01.svg\" alt=\"LinkedIn icon\" \/><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_row_inner][vc_column_inner][vc_column_text] The Not-So-Subtle Influence of Social Media Marketing (2023) Researchers explore the impact of social media marketing on consumer intentions\u2014here are the implications for your brand\u2019s SMM strategy. [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]By 2025, more than half of the earth&#8217;s population is expected to engage in one or more social media platforms. This is excellent news for brands who have long known that social media has an outsized influence on customer behavior.\u00a0 To better understand how social media affects consumers, a team of marketing researchers conducted a 2022 study to explore how individual social media marketing activities (SMMAs) influence consumer intentions.\u00a0 The results are nothing short of astounding. Let&#8217;s put it this way: if you&#8217;ve ever thought about putting more of your ad spend towards building your brand on social media, this study proves it&#8217;s well worth the investment. [\/vc_column_text][vc_column_text] Methodology For &#8220;Role of Social Media Marketing in Influencing Customer Intentions&#8221; The study aimed to explore the relationships between social identification, purchasing intent, and overall consumer satisfaction. Using an online community in Pakistan, the researchers elicited questionnaire responses from Facebook and Instagram users. They received 353 completed questionnaires, which were all used in the final analysis.\u00a0 The questionnaires asked respondents to rate 31 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3816,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[193],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Not-So-Subtle Influence of Social Media Marketing (2023) | Hey,<\/title>\n<meta name=\"description\" content=\"Researchers explore the impact of social media marketing on consumer intentions\u2014here are the implications for your brand\u2019s SMM strategy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heyadvertising.com\/hey-news\/social-media-research\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Not-So-Subtle Influence of Social Media Marketing (2023) | Hey,\" \/>\n<meta property=\"og:description\" content=\"Researchers explore the impact of social media marketing on consumer intentions\u2014here are the implications for your brand\u2019s SMM strategy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/heyadvertising.com\/hey-news\/social-media-research\/\" \/>\n<meta property=\"og:site_name\" content=\"Hey, LLC - Digital Advertising &amp; 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He is the former head of DDB's Seattle office and prior to that, served as general manager of FCB. He worked for 13 years on Madison Avenue where he experienced the end of the Mad Men era and the beginning of the rise of digital. He's managed numerous successful campaigns for brands including Proctor &amp; Gamble's Olay, Purina Dog Chow, Anheuser Busch, HP, Microsoft and the iconic I Love New York campaign. Chris has experience with virtually every tool in the marketing toolbox and is devoted to helping clients identify and execute the most effective strategies for reaching their goals. 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