Technology has changed the way consumers engage with brands, presenting marketers with an amazing array of ways to connect. It’s also making the job more complicated. In 2010 we started a new kind of agency to navigate the limitless choices marketers face. Combining digital, creative and media expertise, we start by mapping the consumer experience across relevant touch points. We call it “the connected customer journey” and it sets the course for highly effective campaigns. Our operating model allows us to put storytellers, technologists, strategists and designers in the same creative blender to solve marketing’s thorniest challenges.